Frequently Asked Questions (FAQ)

❓ Frequently Asked Questions (FAQ)

 

🕯️ 1. Where are your orders shipped from?

Our products are shipped from our trusted partner warehouses, depending on the type of item.

We work exclusively with reliable suppliers, carefully selected for the quality of their products and packaging.

Each order is prepared with care to arrive at your door in perfect condition.

🚚 2. How long does delivery take?

Standard delivery usually takes 7 to 13 business days, depending on your location.

You will receive a tracking number by email once your order has been shipped so you can follow it in real time.

📦 3. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link via email.

You can click it anytime to see where your package is.

💳 4. What payment methods do you accept?

We accept credit cards, debit cards, PayPal, and other secure payment methods available at checkout.

All payments are encrypted and 100% secure.

💌 5. Can I modify or cancel my order?

If your order hasn’t been processed yet, please contact us immediately at

📧 MyLittleCocoon@hotmail.com with your order number.

Once your package is shipped, it can no longer be modified or cancelled.

🌸 6. What if I receive a damaged or incorrect item?

We’re truly sorry if that happens! Please email us at MyLittleCocoon@hotmail.com with a photo of the item.

Our customer care team will make it right — either by replacing or refunding your order.

🧴 7. Are your products tested before shipping?

Absolutely. Each product is inspected and tested for quality before being packed.

We make sure you receive only the best, with love and care.

💖 8. What makes MyLittleCocoon unique?

At MyLittleCocoon, beauty meets well-being.

Every product is chosen to help you create a cozy, feminine, and peaceful daily routine because taking care of yourself should feel effortless and beautiful.