Returns & Refunds
At MyLittleCocoon, your satisfaction is our top priority.
If something doesn’t meet your expectations, don’t worry we’re here to help.
🕊️ Return policy:
- You can request a return within 7 days of receiving your order.
- Items must be unused, in their original packaging, and in the same condition as when received.
- To start a return, please contact our customer care team at 📧 MyLittleCocoon@hotmail.com with your order number and a short explanation.
💌 Refunds:
Once your return is received and inspected, we’ll notify you by email.
If approved, your refund will be processed automatically to your original payment method within 5 to 10 business days.
⚠️ Non-refundable items:
For hygiene and safety reasons, certain beauty or personal care items cannot be returned once opened.
💖 Our goal:
We want every order to make you feel cared for. If there’s any issue, please reach out - our team will always find a gentle solution.